1. Introduction
Shivam Skin & Hair Clinic ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or our clinic in Katargam, Surat.
2. Information We Collect
- Personal identifiers — name, age, gender, phone number, email address.
- Medical information you provide for consultation, diagnosis or treatment.
- Photos uploaded or captured during treatment (with your explicit consent).
- Technical data — IP address, browser type, pages visited, cookies.
3. How We Use Your Information
- To schedule, conduct and follow up on appointments and treatments.
- To maintain medical records as required by law.
- To respond to your enquiries and send appointment reminders.
- To improve our website, services and patient experience.
4. Sharing of Information
We do not sell or rent your personal information. We may share data with treating doctors, diagnostic labs or pharmacies strictly for your care, or with authorities when required by law.
5. Cookies & Analytics
Our website uses essential cookies and may use analytics tools to understand site traffic. You can disable cookies in your browser settings; some features may not work as expected.
6. Data Security
We use reasonable physical, technical and administrative safeguards to protect your data. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You may request access, correction or deletion of your personal information by contacting us. Medical records may be retained as required by applicable Indian healthcare regulations.
8. Children's Privacy
Treatment of minors is undertaken only with consent from a parent or legal guardian. We do not knowingly collect personal data from children online without such consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated "Last updated" date.
10. Contact Us
For any privacy-related questions, contact: